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Fieldpine Contact Details

Email:

Retail software enquiries - sales@fieldpine.com
All other enquiries - support@fieldpine.com
 

Postal Address:

Fieldpine Developments Ltd
PO Box 15-232
Miramar
Wellington 6243
NEW ZEALAND.

Delivery Address

Fieldpine Developments Ltd
32 Salamanca Road
Kelburn
Wellington
NEW ZEALAND

Phone Number: +64 4 920 7660 (No product support available at this number)


Responsible Disclosure

We take security problems in our software very seriously. You may contact us with security problems within the guidelines below.

Guidelines

Security researchers are required to:

If you follow these guidelines, we commit to:

Most Fieldpine systems are running behind firewalls and do not expose themselves to the internet directly. These systems are owned and managed by third parties. Fieldpine cannot legally control these 3rd parties and any actions they may undertake against you

Scope

Out of Scope

How to Report a security vulnerability

In the first instance send an email to support@fieldpine.com with "Security Disclosure" clearly showing in the subject line. Your email will be passed to the relevant team

Under NO circumstances should you email us credit card data

Staff Members and Checkout operators

If you work for a business using the Fieldpine POS system and discover a vulnerability we encourage you to report it to us.

We undertake not to report your details to your employer, subject to:

2016 Fieldpine Developments Ltd