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Support Cases


This is a list of example support calls and the analysis relating to them. Primarily these are intended for training purposes. Many contain more explantory information than simply question/answer.

Converting barcodes with addons to stem only Advanced

A site had barcodes stored in the full raw scan format, including addons, and wanted to start using AIM symbol identifiers to more easily manage issue variants.

How to bulk load trade price in a similar manner to pricemaps? Pricing

A site that users pricemaps extensively to set pricing rules by store, date etc, is asking how pricemap like functionality can be extended for addtional priceband columns.