Purchase Order Customisation
Send Purchase Orders
Capturing Return Reasons
Capturing Courier Tags
Creating Agency Stores
Using QR Codes
Custom User Interfaces
Securing your Systems
Barcode Scanners Customer Displays Public Product List Scales
Email Accounts Websites
Pre Install Planning Creating a Franchise
Adding External Websites
Many retailers wish to add external websites to their Fieldpine system. This permits
- You can maintain products and pricing in Fieldpine and interface to the eCommerce site
- You can pull sales back into Fieldpine for fulfillment and sales reporting
We recommend that you create a "store" (location) for each different website you use. Set the type of the store to "internet store" in the physical attributes area. This enables reporting of the source website.
As you create stores marked "internet store", then when you edit products additional fields will appear to store data specific to that website, if any.
Setup Steps Recap
- Create a store/location with the name of the website. Set this store type to "internet store"
- When editting products, if you have website specific data, put that into each stores fields.
Multiple Websites or Brands
If you have multiple websites that you integrate too you can have varying information for each website on the same product. For example you may have a branded website and a no-frills website as well. The descriptions and pricing might vary for each website.
You can have up to 30 different websites, although some screens only show up to 7 via web management pages.
When you create store/location for each website, space is allocated for holding website specific information
Using websites creates a slight complication for analytical reporting. If the sale is "created" on the website, but completed in a physical store, which store should report that sale as revenue?
- If the sale is only being stored in Fieldpine, then it reports revenue as the Website
- If the sale is fulfilled/completed in a store, then revenue is reported against the completing store
- All sales (where known/possible) are marked internally with "start location" of the website
- All sales are marked with "Salestype" of "WebSale", as some reports use this distinction rather than start/end locations.
|Website||Physical Store||Revenue Reports||Start Location||End Location||Sales Type|
|Customer buys a eGift Card, which is fulfilled automatically by the website||Not involved||Website||Website||Website||WebSale|
|Customer buys a physical item||Picks and dispatches from store stock||Store||Website||Store||WebSale|
|Not involved||Customer buys a physical item in store||Store||Store||Store||Store|
|Following options are rare and involve non standard functionality. But they can be helpful to understand the logic|
|Customer visits a store and starts the sales process
At home, customer uses sale info to accept and pay the sale
|Customer starts sale on the website.
Visits a physical store for assistance
Completes sale on website